Terms of Service
Last updated 10th March 2021
All therapeutic and business contracts between clients and aim-you will be protected by clear and secure boundaries of confidentiality.
aim-you holds all recorded client information securely and will ensure the utmost confidentiality in the treatment of any such information. aim-you abides by the boundaries of confidentiality as outlined within the code of ethics of the British Psychological Society and adhere to the 8 key principles of the Data Protection Act 1998 and the GDPR Act.
aim-you values difference and diversity and does not discriminate on the grounds of age, gender, sexual preference or orientation, marital status, religion, race, colour, national origin, disability, heritage or political belief.
aim-you are happy to provide a written quote for work, particularly assessment work. Once you have been notified the quote is held for 8 weeks. Quotes will specify (where possible) all on costs such as travel and mileage allowance.
Quotes are subject to change in the event of the initial work request being inconsistent with the client’s case notes and/or instruction letter, received after agreeing to proceed. In this event, no work will proceed without agreement from the client in response to an updated quote.
Fees and Payment
Payment for each consultation can be made either in advance or on the day of the appointment, by cheque or cash or with prior arrangement we can offer a pay on invoice service.
Please note that all invoices must be settled within 14 days of date of issue, unless otherwise stated (if your organisation utilises a 30 day compensation model, please contact to discuss).
The invoice states what you must pay, what it is for and by when you must pay. Any dispute must be put in writing within 10 days of issue. If you dispute part of this invoice you must pay the part you do not dispute. Terms are strictly 14 days net. As with all commercial contracts penalties apply for late payment, aim-you h have the right to exercise their statutory rights under the Late Payment of Commercial Debts (interest) Act 1998.
Fees will be agreed ahead of work, in contract.
Cancellation / None Attendance
Clients are advised that in booking an appointment they are reserving a Registered Clinical Psychologist's time exclusively for their support.
For a cancellation, we appreciate as much notice of as possible. Over 24 hours in advance of a scheduled appointment incurs no charge. All cancellations with a notice period less than 24 hours notice will result in a charge (or a spent pre-purchased appointment).
No notice failure to attends (DNA’s) are charged the full amount. Attendance at an appointment whilst under the noticeable influence of alcohol or illicit drugs will result in a charged cancellation.
By scheduling an appointment, the client is agreeing to this cancellation policy.
Please be advised that late arrivals may result in a shortened appointment, charged at the full rate.
Agreed and Contracted Appointment Schedules (block purchasing / organisational commissions)
Any appointment scheduling frequency that is pre-agreed will be the responsibility of the Client to meet, via the booking links provided. A failure to book appointments at the pre-agreed frequency (e.g. monthly) will be considered a spent appointment, from the total number, contracted. Any need to cancel/reschedule will need to meet the terms set out in 'Cancellation / None Attendance' above. Appointment frequencies are considered active from the date of contract start.
There will inevitably be times when your practitioner is unable to attend a pre-booked appointment. In all such circumstances, the appointment will be provided at no additional cost.
In all instances, your practitioner may choose to dismiss a charge or spent appointment, usually in the context of an emergency or sudden illness.
All contents of aim-you website are for general information only. aim-you will not be held liable for your use of this information and accepts no responsibility for any decisions made or for any loss, damage, or injury caused based on or deriving from the use of any information found on the website.
The content of the website is not to be used in the diagnosis or treatment of any psychological conditions, nor is the information used to replace the services of a trained and qualified mental health professional.
The “useful links” to other websites are provided only as a courtesy, resource or reference and do not imply aim-you approves or endorses their website, their services or products.
Furthermore the information contained in any linked external website does not reflect the opinions, policies or standards of CNPsych. The copying, distributing and publishing of all or part of this website is prohibited.
aim-you is the trading name for UXClinician Ltd (Co Number: 11739483)